Axtroshastra ("Axtroshastra", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains what information we collect, why we collect it, how we use it, how we protect it, and the choices available to you when you use the Axtroshastra website and purchase or access our astrology reports.
By using our website or purchasing a report, you acknowledge that you have read and understood this Privacy Policy.
Depending on the service you use, we may collect the following information.
To generate an astrology report, we may collect:
The accuracy of the report depends on the accuracy of the information supplied by you.
When you purchase a report or contact us, we may collect:
Payments are processed through our payment service provider, such as Razorpay.
Axtroshastra does not directly collect or store your complete card number, CVV, UPI PIN, banking password or other payment credentials.
Payment information is handled by the applicable payment processor in accordance with its own privacy and security practices.
When you visit our website, certain information may be collected automatically, including:
We may use analytics and advertising technologies, including services provided by third parties such as Google and Meta, to understand website usage, measure advertising performance and improve our services.
We may use information collected from you for the following purposes:
We may use analytics and advertising technologies to measure campaigns and understand which marketing channels bring visitors to our website.
Where applicable, these services may process technical or usage information in accordance with their own policies.
We may use or retain information where reasonably necessary to:
Birth details are required to generate an astrology report.
We use the birth information submitted by you primarily to:
We do not sell your birth details to third parties.
We do not provide your birth details to astrologers, matrimonial services, telemarketers or other businesses for their independent marketing purposes.
If you provide information relating to another person, you should do so only where you are authorised or otherwise permitted to provide that information.
We may use trusted third-party service providers to operate our website and business.
These may include providers for:
These providers may process information on our behalf and are expected to use the information only for the purposes for which it is provided or as otherwise permitted by applicable law.
Third-party services may have their own privacy policies and terms.
Axtroshastra may use cookies, pixels, tags and similar technologies to:
You may be able to control or disable certain cookies through your browser settings. Disabling some cookies may affect the functionality of the website.
We may use services such as Google Analytics, Meta and other advertising or analytics platforms.
These services may receive information such as:
We do not intentionally send your birth details to advertising platforms for their advertising purposes.
However, because third-party tracking technologies can operate according to their own technical mechanisms and policies, users should also review the privacy policies of the relevant third-party providers.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
The exact retention period may depend on the type of information and the purpose for which it was collected.
Where information is no longer required and there is no legal or legitimate reason to retain it, we may delete or anonymise it.
We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, misuse or destruction.
However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure.
Accordingly, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted to or stored by us.
We do not sell or rent your personal information.
We may disclose information where reasonably necessary to:
Any disclosure will be limited to what is reasonably necessary for the relevant purpose, subject to applicable law.
Some Axtroshastra products may require you to enter information about another individual, such as a partner in a compatibility or Kundli Milan report.
You are responsible for ensuring that you have the appropriate permission or other lawful basis to provide such information.
You should not submit another person's information where you are not authorised or otherwise permitted to do so.
Subject to applicable law, you may contact us to:
Certain information may need to be retained where required by law or reasonably necessary for legitimate business purposes, dispute resolution or legal claims.
You may request deletion of your personal information by contacting us.
Please provide sufficient information for us to identify your account, order or report.
You can contact us at:
Email: support@axtroshastra.com
WhatsApp: +91 95998 27297
We will process valid deletion requests within the timeframe required under applicable law, subject to information that we are legally required or otherwise permitted to retain.
Axtroshastra's services are intended for adults and are not directed specifically at children.
If you are providing information relating to a minor, you confirm that you are authorised to do so and that such submission is lawful.
If we become aware that personal information has been submitted by a child without the required authorisation or consent, we may take reasonable steps to delete it where required by applicable law.
Some third-party technology, payment, analytics, hosting or other service providers used by Axtroshastra may process information from locations outside India.
Where personal information is processed outside India, we will take steps required under applicable law.
We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements or business practices.
The updated version will be posted on this page with a revised "Last Updated" date.
Your continued use of our website after an updated Privacy Policy is published constitutes acknowledgement of the updated policy to the extent permitted by applicable law.
For privacy questions, requests or complaints, please contact:
Axtroshastra
Email: support@axtroshastra.com
WhatsApp: +91 95998 27297
We will make reasonable efforts to respond to privacy-related requests and complaints within the timeframe required under applicable law.