Axtroshastra

Refund Policy

Axtroshastra, operated by Cultnuts · Last updated: July 2026

Instant digital delivery

Every Axtroshastra report is a personalized digital product, computed from your birth details and delivered instantly — on screen right after payment, with a PDF and a WhatsApp copy. Because each report is generated uniquely for you and delivered immediately, all sales are final once the report has been delivered.

When a refund applies

A refund is available in one case only: your payment was debited but the report was not delivered — you did not receive it on screen, at your report link, or on WhatsApp.

Raise your complaint within 24 hours of payment. Contact customer care on +91 95998 27297 (call/WhatsApp) or email support@axtroshastra.com with the phone number used at payment (or your payment reference). Complaints raised after 24 hours are not eligible.

How it is processed

Once we verify that the report was not delivered, a full refund is initiated to your original payment method via Razorpay, typically reflecting in 5–7 working days depending on your bank.

What is not covered

Refunds are not available for delivered reports — including change of mind, or disagreement with what the report says. Our reports are probability estimates from classical Jyotish principles, not guarantees, and this is stated before purchase.